ABOUT US

Hancock County Job and Family Services provides our clients with help for today and hope for tomorrow.

POSITION

Eligibility Referral Specialist 2

BENEFITS

• 12+ Paid Holidays
• Immediate Vacation and Sick Leave Accrual
• Medical, Dental, Vision, and Prescription Coverage
• Access to County Vehicles for Work Purposes
• Deferred Compensation Plan
• Retirement Plan with Ohio Public Employees Retirement System
• Discounts at Select Local Businesses
• Student Loan Forgiveness
• Employee Assistance Program

JOB DUTIES

Conduct Interviews to Determine Initial and Ongoing Eligibility for Assistance

Discuss Available Benefit Programs, such as Ohio Works First, Medicaid, SNAP, and PRC

Explain to Clients their Rights and Responsibilities and Agency Procedures

Utilize Interview Techniques to Obtain Client History and Determine Barriers

Review and Verify All Client Documentation

Compute Budgets and Approve/Deny Applications Based on Regulations

Refer Clients to Relevant Community Services, such as Crisis Management and Life Skills

Prepare and Manage Accurate Case Records

Process Necessary Case Changes

Send Notifications to Clients of Case Actions Taken

Make Referrals for Suspected Fraud, Overpayments, and Lost/Stolen Warrants to Investigative Unit

Assist with Hearing Summaries and Attend Hearings if Required

Respond to Inquiries from the Public via Telephone, Written Correspondence, or In Person

WAGE

• Starting at $18.20/hour

MINIMUM QUALIFICATIONS

• One year of experience as an Eligibility/Referral Specialist 1
• OR Two years experience as Unit Support Worker 2
• OR Completion of undergraduate major core coursework in behavioral science, social science or education; one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing
• OR Completion of two years of technical education in behavioral science or social science. One course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding or word processing.
• OR Two courses or one year of experience in behavioral science, social science, or customer service techniques, one course or six months experience in business math, business English, and interviewing techniques, and one course or six months experience in typing, keyboarding or word processing.
• OR education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

HOW TO APPLY

• Submit a resume by mail, in person, or by email. Emails can be addressed to Chelsea Wentling at chelsea.wentling@jfs.ohio.gov 

Mail: Hancock County Job and Family Services

   Attn: Chelsea Wentling

          P.O. Box 270

          Findlay, OH 45839

In Person: 7814 CR 140

                   Findlay, OH 45840

All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, ancestry, sexual orientation, veteran status, disability or age.